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Government & Defense IT Asset Disposition

Public agencies are accountable for every device that held public data. BoxQ gives you a documented chain of custody, serial-number records, and Certificates of Destruction, so you can show exactly how retired equipment left your control.

BoxQ box truck backed up to a loading dock

Accountability You Can Document

When a town or agency retires computers, servers, and phones, the question is not whether they get recycled. It is whether you can prove where they went and that the data on them is gone. Resident records, case files, personnel data, and financial information do not stop being sensitive when a device is unplugged.

BoxQ has handled IT asset disposition in New England for more than 25 years. Our own trained employees take custody of your equipment and document it at every step, giving your IT staff, records officers, and auditors a record they can stand behind.

What your records show

  • Who handled each asset: BoxQ employees from pickup to final disposition, no subcontracted handoffs
  • Where it went: GPS-tracked transport from your building to our Georgetown facility
  • What it was: make, model, serial number, and asset tag for each item
  • How the data was destroyed: physical shredding or wiping to NIST 800-88 standards
  • Proof: Certificates of Destruction for data-bearing devices, signed for each lot
How our chain of custody is documented →

Who We Work With in the Public Sector

  • Municipalities and towns

    Town halls, public works, libraries, and school departments retiring computers that held resident records, tax data, and permit files.

  • State agencies

    Departments that answer to auditors and records officers for how retired equipment, and the data on it, left their custody.

  • Public safety

    Police, fire, and dispatch centers retiring workstations, mobile data terminals, and servers that held sensitive case and personnel information.

  • Defense contractors

    Firms working toward NIST 800-171 and CMMC, who need a clean paper trail for every drive that held controlled unclassified information.

Data Destruction That Fits Your Policy

Removable drives are physically shredded on our own hard drive shredder at our facility in Georgetown. They travel there in a GPS-tracked BoxQ truck, handled only by BoxQ employees. Devices that can be reused are wiped to NIST 800-88 standards.

Every drive is logged by serial number before it is destroyed, so the record of what was destroyed matches what left your building.

You Unplug It. We Handle the Rest.

Your team unplugs the equipment. BoxQ employees remove it, palletize it, and load it, then transport it on GPS-tracked trucks. Public works crews and IT staff never have to stage pallets, borrow a vehicle, or hand equipment to a subcontractor.

We serve municipalities and agencies across Massachusetts, New Hampshire, Maine, and Rhode Island, and turn quotes around within one business day.

Documentation built for the standards your auditors work under

Serialized inventories and Certificates of Destruction give your team the records these frameworks ask for.

Cybersecurity standards

  • ISO/IEC 27001
  • SOC 1
  • SOC 2
  • PCI-DSS
  • NIST 800-53
  • NIST 800-171
  • TISAX
  • CMMC
  • ISO/IEC 22301

Policy standards

  • GDPR
  • HIPAA
  • CCPA
  • ISO/IEC 27701
  • APEC
  • HDS

For public-sector teams and contractors working under NIST 800-53, NIST 800-171, or CMMC, our records support the media sanitization and disposal evidence those frameworks ask you to keep. They are frameworks our documentation helps you meet, not certifications BoxQ holds.

Colt Recycling

We operate in full alignment with industry-leading disposition standards. To ensure fully auditable responsible recycling, we partner with Colt Recycling—an R2v3 and ISO 9001/14001/45001 certified facility—for all downstream processing.

Questions From Public-Sector Buyers

Where are our hard drives destroyed?

BoxQ does not shred on site. Once your equipment is unplugged, our own employees remove it and transport it on a GPS-tracked truck to our facility in Georgetown, MA, where each drive is logged by serial number and shredded on our own hard drive shredder. Your Certificate of Destruction records which drives were destroyed.

What records will we have for an audit or a public records request?

A serialized inventory listing each item by make, model, serial number, and asset tag, and Certificates of Destruction for data-bearing devices. Together they show what was collected, when, and how the data on it was destroyed.

Does BoxQ disconnect our equipment?

No. Your team unplugs anything connected to a wall. From there, BoxQ employees remove it, palletize it, load it, and transport it, so your staff never has to stage pallets or rent a truck.

Retiring Equipment for Your Town or Agency?

Tell us what you are retiring and we will reply with a custom quote within one business day. Once it is unplugged, we handle everything after.